Help desk pilot fish gets a trouble ticket: A support tech is having a problem with asset management software that isn't reporting properly on...

Continue Reading Shark Tank: Spoilsport!

Yes, No, No ... Pilot fish gets an opportunity for a week of training, room and board paid for by the training company. All he needs is money...

Continue Reading Shark Tank: It’s all about communication

Who Needs It? User buys his own laptop and brings it to this IT pilot fish to load VPN software on it. But the machine comes with Windows Vist...

Continue Reading Shark Tank: Questions, Questions, Questions

It's IT Blogwatch: in which we look at the first reviews of Apple's latest big cat: Mac OS 10.5. Not to mention how to walk and/or drive in Bos...

Continue Reading Leopard reviews spotted; lost weekends ahoy! (and Boston travel)

This IT pilot fish gets a vehicle registration renewal form in the mail. Skimming the paperwork, he sees that he can renew by mail the way he...

Continue Reading Shark Tank: Faster, redefined

This construction company does work at job sites all over the country, so the engineers have to be supported remotely. "It seems when pe...

Continue Reading Shark Tank: Out of someone’s mind, anyhow

Intermittent noise from this PC's power supply gets a little louder every day, says the pilot fish in the cubicle next door. "Our resident ha...

Continue Reading Shark Tank: Let’s take this one step at a time

Current issues of Newsweek and Wired offer two opposite views of the Second Life virtual world. Newsweek's article, "Alternate Universe,"...

Continue Reading Magazines offer opposite takes on Second Life

You have to be hardcore to attend an Apple II expo 30 years after the machine's release -- but that doesn't mean you're dead. The Apple II was o...

Continue Reading iPhone + iPhone = Apple IIphone

So much for checkers. Thanks to a team of computer scientists at the University of Alberta, it's now possible to play checkers forever and never lose. Not just almost-always-win....

Continue Reading Checkers, anyone?